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You would be providing deskside technical support in both English and German to internal users in the pharmaceutical industry.
It’s primarily a Windows environment, and you will look after new installations, setup & configuration of new equipment, office moves, and general IT troubleshooting.
What you’ll be doing:
You’ll be working alongside local teams & the service provider to facilitate Install-manage-add-change for end-users. This includes installation and configuration of new equipment so a mix of hardware and software. It’s mainly a Windows-based position so knowledge of Microsoft systems is essential, including Office. You’ll also need some basic networking knowledge and some experience with mobile devices/handheld scanners. You’ll need to be able to communicate in a mix of both English and German.
Duration:
12 months initially but will likely be renewed if everyone is happy :)
What you need:
- To be able to communicate in English & German.
- Experience providing L1 support.
- Some deskside experience.
- Hardware & software troubleshooting.
Interview process:
2 rounds - one intro/technical call followed by a more technical interview.
Location:
On-site in Krems.
Apply here if you’re interested, or message me for more info ross@ninedots.io
Unfortunately sponsorship is not available for this role.
Ross McKenna
Networking, Support & QA
