RemoteFull time

Technical Support Engineer

Fancy working in a company that completely revolutionised their sector?

These guys are a SaaS company that develops software for salons, covering everything from booking to payments to marketing, they’re the main players in their space - 90% of businesses in the sector use them and rate them 5-stars.

They’re looking for a Technical Support Engineer to look after new and existing customer relationships - communication is key! You’d be working on ticketing and providing L3 support in a SaaS environment, reading and analysing application and database logs, and identifying issues to escalate to the appropriate teams.

What you need:

  • Strong experience supporting complex SaaS applications.
  • Experience with public cloud (AWS, etc.)
  • Experience with relational databases (MySQL, Oracle).
  • Knowledge of frontend technologies (HTML, JavaScript).
  • Experience with REST API (JSON).


Around €40k.

Interview process:

3 rounds - quick intro chat, followed by a chat with the hiring manager, followed by a final culture fit round.


Fully remote or hybrid, totally up to you.

If this sounds like you, click apply here. If you’ve any questions message me here or at

You must hold working rights within Ireland - EU/UK passport, Stamp 4, or 1G is ok.

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