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You would be providing L1 technical support deskside to internal users in the pharmaceutical industry.
It’s primarily a Windows environment, and you will look after desktop troubleshooting, managing access, and some basic system administration. If you’ve got the skills, read on..
What you’ll be doing:
You’ll be upgrading and repairing IT equipment for all end users, from desktops to mobile devices to printers. You’ll also be looking after user & group management, active directory, and basic connectivity. Communication is very important here and you’ll need to be able to communicate to both technical and non-technical users.
What you need:
- Experience providing L1 support.
- Some deskside experience.
- Hardware & software troubleshooting.
Duration:
12 months initially but will likely be renewed if everyone is happy :)
Interview process:
2 rounds - one intro/technical call followed by a more technical interview.
Location:
On-site in Sligo.
Apply here if you’re interested, or message me for more info ross@ninedots.io
Unfortunately sponsorship is not available for this role.
Ross McKenna
Networking, Support & QA
