Deskside Support

It’s primarily a Windows environment, and you will look after desktop troubleshooting, managing access, and some basic system administration. If you’ve got the skills, read on..

What you’ll be doing:

You’ll be upgrading and repairing IT equipment for all end users, from desktops to mobile devices to printers. You’ll also be looking after user & group management, active directory, and basic connectivity. Communication is very important here and you’ll need to be able to communicate to both technical and non-technical users.

What you need:

• Experience providing L1 support.
• Some deskside experience.
• Hardware & software troubleshooting.

Duration:

12 months initially but will likely be renewed if everyone is happy :)

Interview process:

2 rounds - one intro/technical call followed by a more technical interview.

Location:

On-site in Sligo.

Apply here if you’re interested, or message me for more info ross@ninedots.io

Unfortunately sponsorship is not available for this role.