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Hey there! Are you a passionate and experienced Data Scientist with a knack for NLP? This company provides all the insights and data that a company needs from their customer and technical support functions.
Got an uptick in Tech Support tickets? The AI system will have already told you what the main problem is.
Need to coach your Customer Service team? The system will highlight areas of improvement and tell you who is doing a great job!
What's the gig?
As an NLP Engineer with, you'll be at the forefront of our data science projects, steering them from start to finish. You'll collaborate closely with product and customer success teams to identify challenges customers face, and you'll get to play around with the latest open-source models to find cutting-edge solutions.
Your role will involve developing and maintaining scalable microservices to deploy these models and continually seeking ways to enhance our current model setup.
Additionally, you'll develop processes to monitor model performance and share your findings with both technical and non-technical stakeholders. And, of course, mentoring and coaching your teammates on the latest technologies and trends will be a big part of your day-to-day.
Here are the three key ingredients you’ll need:
Proven Experience: You've got 5+ years under your belt in Data Science or ML Engineering, with a solid 2+ years focused specifically on Natural Language Processing.
Heckin’ Python: Strong Python coding abilities
So much data: Experience with tech like HuggingFace, Tensor, AWS, Postgres, opensearch
Bonus points for:
Vector databases experience
Client facing experience
Rose Farrell
DevOps
